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LETS Awards - The Winners

Thursday, 12th November 2009



Yesterday evening (Thursday 12 November) Lancashire and Blackpool Tourist Board (LBTB) celebrated Lancashire’s finest with an array of winners and highly commended finalists sharing the spotlight with stars of stage and screen Tupele Dorgu and Paul Nicholas, at this year’s annual LETS (Lancashire Excellence in Tourism Skills) awards, held in Fleetwood’s sparkling Marine Hall.  

The evening revealed the extent of Lancashire’s talented tourism workforce in ten awards recognising excellence in categories including; Outstanding Learner, Unsung Hero and Tourism Team of the Year.

(Paul Nicholas, Mike Wilkinson, Susan Humphreys - Most Valuable Volunteer, Tupele Dorgu) To view images of all the winners click here

LBTB Chief Executive, Mike Wilkinson, commenting at the event said: “People are the industry’s most valuable and valued asset, so this evening is about all our nominees.  Through their personal and professional qualities, hard work and determination, they ensure visitors to Lancashire have a genuine, quality experience and tonight their achievements have been duly acknowledged by their employers, colleagues and peers.

“To this year’s winners and highly commended finalists, who stood out in a very competitive field, we offer our most sincere congratulations and thanks, for their commitment to achieving the highest standards of customer care, training and hospitality, that’s the pride of Lancashire’s tourism industry.”

Winners and Highly Commended:

Excellence in Customer Service  

Winner Sandcastle Waterpark, Blackpool

Highly Commended Yvonne Battelle, The Berwick, Blackpool

Highly Commended Emma Eccleston, Stanley House, Mellor

Best New Entrant to the Industry

Winner James Gray, The Ashton, Lancashire

Unsung Hero

Winner Adrian Montalbo, New Holly, Preston

Most Outstanding Young Tourism Manager

Winner Matthew Wilson, Huntleys of Samlesbury

Lancashire Young Chef of the Year

Winner Martin Hargreaves, Cassis at Stanley House, Mellor

Most Valuable Volunteer

Winner Susan Humphreys, Harris Museum and Art Gallery, Preston

Outstanding Learner Award

Winner Joseph Pilling, Liberty’s Hotel, Blackpool

Best Practice in Training and Career Development

Winner Sandcastle Waterpark, Blackpool

Commitment to the Industry

Winner Eileen Morgan, Best Western Leyland Hotel

(Listen to Eileen talking about her award on BBC Radio Lancashire - click here)

Highly Commended Brian Jones, Hilton Hotel, Blackpool

Highly Commended Simon Entwistle, Top Hat Tours, Clitheroe

Tourism Team of the Year

Winner Farmer Ted’s Farm Park, Ormskirk

Highly Commended Information Staff Discover Pendle Centre



Media enquiries: Anna Izza, Communications Executive, Lancashire and Blackpool Tourist Board on 01257 226614 or

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