To provide you with the best experience on this website, cookies are used. By using the site it's assumed that you're happy with our use of cookies. However, you can change your cookie settings at any time. More info on cookies.
Allow cookies

Lancaster IT firm plugs into expansion strategy

Friday, 6th March 2015

Commercial IT services provider TPCS has streamlined processes and improved productivity after taking part in Boost Business Lancashire’s Growth Mentoring programme.
The Lancaster-based business has also reorganised the structure of its team, resulting in the recruitment of an IT specialist.
Founded in 1994 as a consultancy business, TPCS has developed its services to embrace a broad range of sectors and industries, whilst delivering IT solutions to every size of client from micro businesses to large corporates.
Although the company had a full order book and was ready for further growth, managing director Tim Pollard’s responsibilities had grown to such an extent that he felt he was not getting the best from his team or himself.
Tim approached Boost after finding out about the Growth Mentoring initiative from a Google search. After an initial consultation, he was matched with Louise McLaren, a mentor at Community & Business Partners (CBP), which delivers the programme.
Tim said: “The Growth Mentoring programme really has changed the way we operate. It has made a positive contribution to the way we organise our business processes and deal with the customer journey to ensure complete satisfaction. I have also improved the way I make decisions and everyone sees this. Louise has made such a difference to our business, one of our CRM procedures has been named ‘The Louise Conscience Tree’!”
Louise, a lean management specialist, commented: “TPCS is Tim’s first company and he needed guidance and support to make the necessary changes. TPCS has diverse activities and the mentoring has helped Tim to ‘stand outside’ and view the company as a whole, making decisions on its future direction.”
Tim continues to receive information from CBP about other support opportunities, including the Skills Assist interactive workshops.
Jane Houghton-Fenning, business development director at CBP, added: “The timing for Tim at TPCS couldn’t have been better and Louise was the ideal mentor to assist him. His plans for expansion needed to be built on effective and efficient processes and on making decisions that made good business sense.
“Tim had so many ideas and these needing reviewing. The principles of lean management enabled an evaluation of what was working well and where the gaps were. Tim embraced the support from Louise, adopted new ideas and now TPCS has excellent growth potential ahead of them.”  
Boost Business Lancashire is the £7.2m Lancashire Business Growth Hub, offering free and part-funded business support to ambitious and growing businesses. Delivered by Lancashire County Council and the Lancashire Enterprise Partnership, and supported by £3.6m from the European Regional Development Fund (ERDF), it aims to grow Lancashire’s economy by £20m and create at least 1,200 new jobs and safeguard 700 more by summer 2015.
To apply for support, complete our online form or call 0800 488 0057.
For further information, contact:
Andrew Taylor, Emma Rawlinson or Simon Turner, Freshfield
01772 888400 / / / 
Stephen Axon, communications service, Lancashire County Council
01772 533 194 /  
Notes to editors:
Boost Business Lancashire (Boost) is the £7.2million Lancashire Business Growth Hub led by the Lancashire LEP (Local Enterprise Partnership). The aim of Boost is to grow the county’s economy by £20m and create at least 1,200 new jobs and safeguard 700 more by 2015.
The role of Boost is to help growth-hungry Lancashire businesses realise their potential by providing simple access to a range of leading-edge funded programmes, delivered by specialists with a track record of growing established and innovative start-up businesses.
The service has been developed and will be delivered via a partnership between Lancashire County Council, Community Business Partners, Lancaster University, Regenerate Pennine Lancashire, UCLan and Winning Pitch, with £3.6million of funding provided by the European Regional Development Fund (ERDF).
Boost also helps businesses access specialist private sector business support, as well as other nationally funded programmes, where relevant.
The Boost project is part financed by the European Regional Development Fund Programme 2007 to 2013. The Department for Communities and Local Government is the managing authority for the European Regional Development Fund Programme, which is one of the funds established by the European Commission to help local areas stimulate their economic development by investing in projects which will support local businesses and create jobs. For more information visit

RSS feeds


June 2018

May 2018

April 2018

March 2018

February 2018

January 2018

December 2017

November 2017

October 2017

September 2017

August 2017

July 2017

June 2017

May 2017

April 2017

March 2017

February 2017

January 2017

December 2016

November 2016

October 2016

September 2016

August 2016

July 2016

June 2016

May 2016

April 2016

March 2016

February 2016

January 2016

December 2015

November 2015

October 2015

September 2015

August 2015

July 2015

June 2015

May 2015

April 2015

March 2015

February 2015

January 2015

December 2014

November 2014

October 2014

September 2014

August 2014

July 2014

June 2014

May 2014

April 2014

March 2014

February 2014

January 2014

December 2013

November 2013

October 2013

September 2013

August 2013

July 2013

June 2013

May 2013

April 2013

March 2013

February 2013

January 2013

December 2012

November 2012

October 2012

September 2012

August 2012

July 2012

June 2012

May 2012

April 2012

March 2012

February 2012

January 2012

December 2011

November 2011

October 2011

September 2011

August 2011

July 2011

June 2011

May 2011

April 2011

March 2011

February 2011

January 2011

December 2010

November 2010

October 2010

September 2010

August 2010

July 2010

June 2010

May 2010

April 2010

March 2010

February 2010

January 2010

December 2009

November 2009

October 2009

September 2009

August 2009

July 2009

June 2009

May 2009

April 2009

March 2009

February 2009

December 2008

June 2008

May 2008

Contact Us

For more information, practical advice and support, call Marketing Lancashire on:

01772 426450.